Transform Your Outdoor Space Into Paradise

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Privacy Policy

Last Updated: November 2024

Information We Collect

We collect information you provide directly to us, such as when you request a consultation, fill out forms, or contact us. This may include:

• Personal identification information (name, phone number, email address)
• Property details and project requirements
• Communication preferences and feedback

How We Use Your Information

We use the information we collect to:

• Provide landscaping services and consultations
• Communicate about your projects and appointments
• Send seasonal gardening tips and maintenance reminders (with consent)
• Improve our services and customer experience

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only:

• With trusted service providers who assist in our operations
• When required by law or to protect our rights
• With your explicit consent

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] for any privacy-related requests.

Contact Information

For questions about this Privacy Policy, please contact us at:

Value Garden Sphere
847 Pine Street
Seattle, WA 98101, USA
Phone: +1 (206) 555-0173

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Terms of Service

Last Updated: November 2024

Service Agreement

By engaging Value Garden Sphere for landscaping services, you agree to these terms and conditions. Our services include garden design, landscape installation, and maintenance as described in individual project proposals.

Project Scope and Changes

All work is performed according to signed proposals and contracts. Changes to project scope must be approved in writing and may affect timeline and pricing. We reserve the right to suspend work if site conditions differ significantly from initial assessments.

Payment Terms

• Design consultations: Payment due upon completion
• Installation projects: 50% deposit required, balance due upon completion
• Maintenance services: Monthly billing with 30-day payment terms
• Late payments may incur additional charges

Warranties and Guarantees

We provide a 2-year warranty on craftsmanship and installation. Plant material is guaranteed for one growing season with proper care and maintenance. Warranty excludes damage from weather, pests, neglect, or third parties.

Limitation of Liability

Our liability is limited to the cost of services provided. We are not responsible for indirect, consequential, or incidental damages. Property damage due to hidden utilities, unmarked hazards, or acts of nature is excluded.

Cancellation Policy

Projects may be cancelled with 48-hour notice. Design fees and materials ordered are non-refundable. Cancellation of ongoing maintenance requires 30-day written notice.

Contact for Questions

For questions about these terms, contact us at +1 (206) 555-0173 or [email protected]

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GDPR Compliance Statement

Effective Date: November 2024

Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right of Rectification: Request correction of inaccurate data
• Right of Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing of your personal data

Lawful Basis for Processing

We process your personal data based on:

• Consent: When you voluntarily provide information and agree to processing
• Contract: To fulfill our landscaping service agreements
• Legitimate Interest: To improve our services and customer experience
• Legal Obligation: When required by applicable laws

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law. Customer project records are maintained for 7 years for warranty and legal purposes.

International Data Transfers

Your data is processed within the United States. We ensure appropriate safeguards are in place when data is transferred internationally.

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at:

Email: [email protected]
Phone: +1 (206) 555-0173

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe your data protection rights have been violated.

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DMCA Policy

Last Updated: November 2024

Copyright Protection

Value Garden Sphere respects intellectual property rights and expects users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and will respond to valid copyright infringement notices.

Filing a DMCA Notice

If you believe content on our website infringes your copyright, please provide the following information:

• Your physical or electronic signature
• Description of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material on our website
• Your contact information (address, phone, email)
• Statement of good faith belief that use is not authorized
• Statement that the information is accurate and you're authorized to act

Counter-Notification Process

If you believe content was removed in error, you may file a counter-notification containing:

• Your physical or electronic signature
• Description of the removed material and its former location
• Statement of good faith belief that removal was due to mistake
• Your contact information and consent to local federal court jurisdiction

Designated Copyright Agent

Send DMCA notices and counter-notifications to:

DMCA Agent
Value Garden Sphere
847 Pine Street
Seattle, WA 98101, USA
Email: [email protected]
Phone: +1 (206) 555-0173

Repeat Infringer Policy

We reserve the right to terminate relationships with users who are repeat copyright infringers.

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Cookie Policy

Last Updated: November 2024

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better functionality and understand how you interact with our site.

Types of Cookies We Use

Essential Cookies (Always Active)

• Session management and security
• Form data preservation
• Basic website functionality

Analytics Cookies (Optional)

• Google Analytics for website performance
• User behavior and traffic analysis
• Service improvement insights

Marketing Cookies (Optional)

• Advertising platform integration
• Personalized content delivery
• Social media integration

Preference Cookies (Optional)

• Language and region settings
• Theme and display preferences
• Customized user experience

Managing Your Cookie Preferences

You can control cookie settings through our preference center or your browser settings. Disabling certain cookies may limit website functionality.

Third-Party Cookies

We may use third-party services that set their own cookies. Please review their privacy policies for more information about their cookie practices.

Cookie Duration

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain until expiration or manual deletion
• Typical duration: 30 days to 2 years depending on purpose

Contact Us

For questions about our Cookie Policy, contact us at [email protected] or +1 (206) 555-0173